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Please understand that the following enquiries cannot be answered as a matter of principle:

• Emails without petition
• Enquiries regarding the processing status of a visa application / remonstration
• Enquiries about applications from third parties without a handwritten, signed power of attorney
• Questions, the answers to which can be found on our homepage
• Appointment requests for Schengen visas (only the appointment system of the external service provider TLS is to be used for this purpose)
• Appointment requests for national visas (only the appointment system of the embassy is to be used)